Hey, I’m Hadassa. You can call me H.
I like to say that I chose to become a Technical Communicator because I’m fascinated by crossroads. Instead of specializing in one field, my chosen career path is all about the cross-cutting cleavages of my key interests.
My work resides at the intersection of technology, science, society, information architecture, design, teaching, creative writing, technical communication, and multimedia content creation.
Within this space, I craft compelling print and digital artifacts to make it easier for my audience to accomplish their goals through maximizing the usability of the products that are offered by my employer.
In addition to earning a B.A in Writing and Rhetoric, I deepened my expertise by completing the industry-leading Master of Science in Technical Communication program at NC State.
My work has made an impact at IBM as a Technical Writer, at Nokia as a Technical Content Creator, at Inteserra Consulting Group as an Associate Consultant and Assistant Project Manager, at North Carolina State University as a Communication for Business and Management Undergraduate Instructor, and at University of Central Florida as an Office Manager.
Download my resume or check out my LinkedIn profile for more details.
This portfolio demonstrates my technical communication experience, specifically in building websites, documenting Cloud and Security enterprise products, designing case studies, and writing blogs.
Portfolio Samples
Building Websites
Litberation is an arts boutique and unique community healing event curation service that I launched in Austin, Texas, in 2024.
The online shopping website that I designed myself currently offers handcrafted candles.
Documenting Cloud Security
As a Technical Writer on the IBM Cloud Security content team, I covered the content experience for new features of IBM Cloud Security products.
I wrote this tutorial to document the new feature of Security and Compliance Center that our users can use to evaluate their IBM Watson Machine Learning resources.
Designing Case Studies
Next Generation 911 (NG911) is a state-run program designed to improve local 911 services. Inteserra Consulting Group was hired to manage similar projects across over 40 counties in Michigan.
I wrote and designed this case study to be used as a downloadable marketing asset to use as call to action on the company blog and in marketing emails.
Writing Blogs
One of the key audiences of my blog Anraje is writers. Giving and receiving feedback are skills that all of us, but specifically writers require in order to improve their craft.
This blog post provides directly actionable insights on how to draw on both hard and soft skills to provide useful feedback across different scenarios.
I surrendered to my obsessive scientific and technological curiosity as an innate Jacques-of-all-trades and I seek to satisfy it through deep research and creative storytelling. If I can thoroughly understand any topic, to the point of seamlessly and concisely making it accessible for others, regardless of their starting point, my curiosity is satisfied. My mission is accomplished. This is my philosophy as a Technical Communicator.
Hadassa writes 